Account and Data Deletion

Last updated: June 23, 2026

Memory Bank is a journaling app created by William McKee. This page explains how Memory Bank users can delete their account and associated data, or request deletion of specific data without deleting their account.

Delete Your Account In The App

You can delete your Memory Bank account directly in the app:

1. Open Memory Bank.
2. Go to the You tab.
3. Tap Delete Account. If you are on the Settings screen, tap Delete Account there.
4. Read the confirmation message.
5. Type DELETE to confirm.
6. Tap the final delete button to permanently delete your account.

Request Account Deletion By Email

If you cannot access the app, you can request account deletion by emailing bpmckee3@gmail.com from the email address associated with your Memory Bank account. Include "Memory Bank account deletion request" in the subject line.

If you used Apple Sign In with a private relay email address, send the request from that relay address when possible or include enough information for us to verify that the account belongs to you.

Data Deleted With Your Account

When your account is deleted, Memory Bank deletes your account record and user-owned app data from active systems, including:

• Account and authentication records associated with Memory Bank.
• Journals, entries, entry pages, and related document content.
• Moments, details, custom fields, and private custom choices.
• Uploaded photos, videos, thumbnails, captions, and media metadata.
• Saved locations, visits, map-related user content, and location metadata saved to your account.
• Smart Suggestions records, detected visits, dismissed suggestions, seen photo-asset records, preferences, favorites, usage records, and place-search usage records.

Data That May Be Kept

Memory Bank may retain limited records only when necessary for legal compliance, security, fraud prevention, support, dispute resolution, enforcing terms, or protecting the service. Backup copies and service logs may persist for up to 90 days before they are deleted through routine rotation.

Memory Bank may also keep non-user-specific provider cache data, aggregated operational data, or records that no longer identify a specific user.

Delete Some Data Without Deleting Your Account

You can delete some data without deleting your Memory Bank account by deleting individual journals, entries, moments/details, media, saved locations, and visits in the app where those controls are available.

You can also request deletion of specific Memory Bank data by emailing bpmckee3@gmail.com from the email address associated with your account. Include what you want deleted and enough detail for us to find the relevant data.

Timing

In-app account deletion starts immediately after you confirm deletion. Email deletion requests are reviewed and processed after account ownership is verified, generally within 30 days.

Contact Us

If you have questions about account or data deletion for Memory Bank, contact bpmckee3@gmail.com.